Shipping policy

Order Processing
All orders are processed within 2–5 business days (excluding weekends and holidays).

Once your order has been processed, you will receive a confirmation email with tracking information.

Please note that processing time is separate from shipping time.

Shipping Times
Shipping times may vary based on your location and the shipping method selected at checkout. Estimated delivery times are provided by the carrier and are not guaranteed.

We are not responsible for shipping delays caused by the carrier, weather conditions, or other circumstances beyond our control.

Shipping Rates
Shipping rates are calculated at checkout based on your location and order weight.

Incorrect Address
Please ensure your shipping address is entered correctly at checkout.

We are not responsible for orders shipped to an incorrect address provided by the customer.

If an order is returned to us due to an incorrect or incomplete address, the customer will be responsible for additional shipping fees.

Lost or Stolen Packages
Once a package has been marked as delivered by the carrier, we are not responsible for lost or stolen packages.

If you believe your package is lost, please contact the shipping carrier directly using the tracking information provided.

Questions
If you have any questions regarding your order or shipping, please contact us at jaydasheribeauty@gmail.com.